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Investor Charter
DigiFinn's commitment to investors — services, timelines, and rights.
Vision
To make bond investing transparent, accessible, and trustworthy for every retail investor in India.
Services Provided
Discovery, evaluation, and execution of investments in listed corporate bonds, government securities, sovereign gold bonds, and other fixed-income instruments, supported by KYC onboarding, post-trade reporting, and grievance resolution.
Rights of Investors
Investors have the right to receive accurate disclosures before transacting, to view their consolidated holdings, to access contract notes and statements on demand, and to escalate unresolved complaints to the exchanges and SEBI.
Service Timelines
KYC verification: T+1 working day. Order confirmations: real-time. Statement requests: T+2 working days. Grievance acknowledgement: T+1 working day; resolution: within 21 working days.
The detailed policy document for this section will be published shortly. For urgent queries, please write to igr@bondsindia.com.